I’m so excited to start working with you! And of course, I hope you’re just as excited about your soon-to-be fabulous website.

You may have some questions about what comes next. I’m committed to being 100% clear about the process and communication. My goal is for you to never be left wondering, “Sooooo…what comes next?”

To keep us on the same page, I’ve created this Welcome Guide. Below are all the nitty-gritty details of what to expect during your project.

Please bookmark this webpage now. If you ever have questions about the next stage of the project, you can refer back to this page for answers!

Now let’s dive in.

Elliot Olson
Elliot Olson

Founder, Studio Anansi

Step 1: Check Out Your Client Portal

The client portal is where you’ll find your contract, invoice, and documents all in one place.

Be sure to bookmark the login page!

Your email address is your password. Please be sure to use the same address that you and I use to communicate.

Please note that  recurring invoices (such as monthly care plans) may not appear in your client portal.

Step 2: Review Tasks In Asana

Asana is the project management platform to keep all of our tasks and due dates organized. I’ve prepared a short overview of Asana for you:

Your invite to Asana is already on its way. Check your email to join our project!

Psst…feel like you’re receiving too many Asana notifications? I get it, Inbox Overwhelm is totally real! Adjust your email notification settings by following these steps.


I believe in a healthy & clear work-life balance — for both myself AND you!

My working hours are Pacific:

9am – 5pm / Monday – Thursday
9am – 1pm / Friday

Outside of these times I may contact you, but I don’t expect a response until you are back in your working hours. Similarly, I will not be contactable via email outside of these hours.

All milestones are tracked via Asana. Please refer to your Asana board for specific deadlines.

During your sprint, please plan for at least 20 minutes daily for in order to provide feedback on time.

To stay on schedule, feedback needs to be made within a maximum of 24 hours to ensure you get the full amount of time to make amends if needed.

As a web designer, I’m here to design a gorgeous, effective website for you.

But…I cannot be responsible for items like proofreading or spellchecking content, setting up third-party accounts (like Facebook Pixels), working out who your target audience is, managing your time, or managing any other service providers.

Please refer to your contract for the full list of inclusions related to your chosen package.

Any variation to your original agreement be mutually agreed upon and full paid prior to commencement.

Websites aren’t a set-and-forget cost. They’re an ongoing investment that require a bit of TLC.

Good news: most ongoing costs for the first 3–12 months are included in your package. Yahoo!

After this, there are a few things we’ll need to renew.

After 3 months:

You receive three months of complimentary WordPress hosting. After that, please select a WordPress hosting plans (starting at $25 per month).

If you’d like to transfer to a new host, just let me know and I’ll send your hosting details to initiate the migration.

After 12 months:

Your package also includes twelve months of access to premium design and SEO plugins.

After your twelve months conclude, you can opt to continue with my WordPress hosting or WordPress care plans, both of which come with ongoing access to all my plugin and theme licenses.

Or you can decline my plans and purchase your own licenses. The specific licenses used for your site may vary, however these are general costs to consider:

Typical Design Plugin Costs = $88

Typical SEO Plugin Costs = $59

You can also choose not to purchase licenses. Without valid licenses, your plugins and themes will no longer update. For security purposes, I do not recommend this option!

Next Steps

You made it all the way to the end of the Welcome Guide — woohoo!

Now is the time for you to complete pre-work tasks in Asana before your project begins. Have fun and I’ll talk to you soon.


Please reach out any time:

+1 503 512 9459

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